Sanjeev Kulkarni
Operations Associate at Accenture India
- Role
- Operations Associate at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sanjeev Kulkarni
Growing up, I developed a keen interest in financial systems and how businesses optimize…
Experience
Operations Associate
Aug 2024 — Present · Bengaluru, IN
As a Process Analyst :Processed customer payments (cash, checks, wires, and credit card transactions) via Net Suite and Salesforce,Oracle, ensuring a 24-hour turnaround time.Managed invoice adjustments, write-offs, and billing corrections as per team requests. Generated and analysedunapplied/unidentified reports, facilitating prompt resolution and refunds.Collaborated with the GL Team to collect daily receipts, applying cash within the agreed TAT.Categorized and booked receipts accurately, including Wire, Credit Card, Check, Lockbox, and Direct Deposits.Coordinated customer refunds with international collections teams in US, ensuring efficient resolution. Monitoredunidentified and unallocated balances, processed charges, and maintained process documentation.Trained and mentored new recruits to improve operational efficiency. Responded to customer inquiries via email,ensuring timely resolution.Maintained daily and weekly dashboard trackers for operational visibility. Verified and corrected misappliedpayments while clearing unapplied/on-account funds.Completed month-end activities within agreed TAT to ensure financial accuracy.
Education
KLE's College of Business Administration
Bachelor of Business Administration - BBA
V.P. Hanchinmani Independent college
Pre-University Course
2016 — 2018
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