Sanjay Singh
Senior Director of Product Management @Exiger
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WORK HISTORY
Senior Director of Product Management @Exiger
Toronto, ON, CA
Strategic Product Delivery: Owned end-to-end product strategy and execution for DDIQ, including Data and Core Services, delivering complex regulatory and risk solutions such as the NDAA Section 889 and 5949 watchlists. Shipped consistent customer-facing improvements that strengthened data quality, improved risk signals, and made company research more effective amid shifting regulatory and organizational priorities.* AI-Focused Product Leadership: Assumed an expanded AI product leadership role following organizational changes, helping move DDIQ toward more practical, responsible use of AI. Delivered AI-driven capabilities including watchlist filtering, higher-quality events, AI-assisted summaries, and LLM-based translations. Built internal demos, guidance, and standards that enabled safe adoption and addressed customer trust concerns.* Customer Impact and Retention: Worked directly with Financial, Government, and Commercial customers to stabilize accounts, lead de-escalation efforts, and turn feedback into targeted product improvements. Maintained trust during high-risk periods and contributed directly to retention and churn prevention.* Cost Efficiency and Scale: Led initiatives that improved system performance and cost efficiency, enabling a 32% increase in daily screenings while reducing processing time by 8%. Implemented LLM translation optimizations and caching approaches expected to drive meaningful ongoing cost savings without customer impact.* Operational Excellence and Leadership: Raised execution discipline through tighter prioritization, improved release quality, and foundational improvements to company data and matching in DDIQ. Supported customer and regulatory audits, contributing to FedRAMP marketplace inclusion. Served as a trusted partner to Product, Engineering, Delivery, and executive leadership, recognized for clear communication, steady execution, and follow-through.
EDUCATION
University of Waterloo
B.Math, Computer Science and Statistics
SKILLS
ABOUT SANJAY SINGH
Senior B2B SaaS Product Leader focused on simplifying how users engage with complex software and accelerating their time to value. Proven success leading large-scale enterprise products through the full lifecycle - from vision and development to launch and customer success.
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