Sanjay Suresh
Associate OFR | MBA
- Role
- Associate Ofr at DHL Global Forwarding
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Sanjay Suresh
I am an MBA graduate from Christ University with a specialization in Lean Operations and…
Experience
Associate Ofr
Jun 2025 — Present · Mumbai, IN
Operate back-end services for the Ocean Freight service line; handled Import – Turkey & Belgium and currently Export – Belgium.Interpret station/country documentation requirements; execute per SOPs with first-time-right accuracy.Consistently meet SLAs/KPIs through timely, accurate task completion and shift-based coverage for aligned regions.Coordinate with stakeholders to maintain regular information flow; escalate operational risks/issues to supervisors and business partners promptly.Share best practices and drive continuous improvement to enhance service quality and efficiency.Maintain records and reports in ERP systems and MS Office; ensure data quality and compliance.
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