Sanjaykumar S

Experienced IT professional with a string background in system administrations and network management. Proven track record of implementing solutions to enhance operational efficiency.

Role: Service Desk Analyst at Tata Consultancy Services
Location: Coimbatore, IN
LinkedIn followers: 500 followers

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About Sanjaykumar S

Handled technical troubleshooting within enterprise environment for user’s working…

Experience

Service Desk Analyst
Tata Consultancy Services
Nov 2018 — Present · Bengaluru, IN
Handled technical troubleshooting within enterprise environment for user’s working inindia and offshore location which includes call handling, mail checking, software,hardware and connectivity related issues, troubleshooting of desktop components,configuration of desktops and assisting with physical installation on desktops\\ laptops.• Provided L1 support for IBM and (webmail and email client) and MS outlook (webmailand email client) and Azure active directory tools• Provided support for LAN, VPN (Remote, RDP, Citrix) access• Provided 24\\7 support, so comfortable working in all shifts round the clock• Installation of Software, hardware, maintaining and updating windows patches, firewalland antivirus (McAfee)• Provided support through applications like McAfee drive encryption, Active directory,Webex, Logme tool

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Sanjaykumar S

Experience

Service Desk Analyst

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