Sanjay Dakpade

About Sanjay Dakpade

I am a director of digital enablement and web governance at UBS, with over 19 years of experience in digital marketing, web content management, and web governance. My mission is to help UBS achieve its digital transformation goals by enabling event management tools and processes, supporting the rollout of global events and digital networks platform, and ensuring quality, KPI compliance, and brand compliance for the output of the production team.As a leader of a cross-functional team, I work closely with digital channels ecosystem to support workforce and oversee promoting, training, enhancing, and implementing digital enablement solutions. I also create and manage best practices for event management and community\'s platform, and define KPI frameworks to measure the impact and effectiveness of digital initiatives. I have received multiple awards for content excellence and retention champion, and I have successfully completed several certifications in project management and digital marketing. I am passionate about delivering high-quality digital services to our clients and stakeholders, and empowering my team to grow and excel.

Experience

1. Director Digital Enablement & Web Governance

   UBS

   Mar 2023 — Present · Navi Mumbai, IN

   Digital Enablement: Enable event management tools and processes to help ensure a successful digital transformation. Support rollout of global events and digital networks platform. Work closely with in digital channels ecosystem to support workforce and oversee promoting, training, enhancing and implementing digital enablement solutions. Ensure all service-related digital initiatives are owned and executed properly across multiple domains including on-boarding, platform support, front-end requirements, customer support & tool infrastructure. Create / manage best practices for event management and community\'s platform by leveraging existing ecosystem. Define KPI\'s frameworks to measure success of client events and digital communities. Continuously enhance functional platform abilities to ensure it meets needs of users.Web governance, custom solutions & prototyping Identify & monitor key performance indicators (KPIs) to track success of internet site e.g, traffic activity, revenue, dwell time, user engagement etc. Continues monitoring of data which includes KPI\'s like web search, user experience, web standards, branding, security & compliance. e.g, web accessibility, technical SEO, information architecture etc. Allow web publishers to think strategically and aid in evolving website through its lifecycle in a controlled way to benefit overall goal of communications team Guide development and implementation of new capabilities, development pipeline and customized project work Maintain governance standards, policies & procedures to make sure all follow same criteria for consistency across all digital properties Provide guidance & training to web-publishing teams highlighting quality improvement suggestions at regular intervals Publish data to senior stakeholders showcasing overall web health with insights over key improvement areas to enable decision making

Education

• S.I.E.S College of Science Arts & Commerce

  Bachelor of Science, Chemistry

  2003 — 2006

• Symbiosis Centre for Management Studies- Pune

  PGDBA, Operations

  2011 — 2013

• Atomic Energy Junior College

  H.S.C, Science

  2001 — 2003

• Atomic Energy Central School

  S.S.C, Science

  1991 — 2001

Skills

• Project Planning
• Client Communications
• User Acceptance Testing
• Third Party Vendor Management
• Customer Relationship Management (Crm)
• Bmc Remedy
• Analytics
• Operations Management
• Content Management
• Brightcove
• Team Management
• Taxonomy
• Web Content Management
• Requirements Analysis
• Vendor Management
• Project Management
• Project Coordination
• Website Management
• Vignette Cms
• Testing
• Sharepoint
• Web Analytics
• Process Improvement
• Resource Allocation
• Management
• Business Process Improvement
• Siebel
• Digital Marketing
• Social Media
• People Management
• Website Localization
• Web Applications
• Sumtotal
• Crm