Sanjay Bharkatiya

About Sanjay Bharkatiya

As Vice President and Head of Engineering (CIAM), I bring over 20 years of experience driving the architecture and delivery of secure, trust-centric, and highly scalable distributed systems. My expertise lies in Customer Identity and Access Management and cloud-native technologies, with a proven track record of scaling identity platforms to support over 1 billion users while adhering to strict global security and privacy standards.Currently, I am focused on the evolution of Identity platforms in the AI era. I am leading initiatives to modernize CIAM architectures by integrating Agentic AI and Model Context Protocol (MCP) servers, designing agentic workflows for fraud detection and risk intelligence that ensure responsible, audit-ready AI adoption. Establishing AI guardrails, including policy enforcement, auditability, and compliance alignment, to enable responsible AI adoption in security-critical environments.Leadership & Technical Focus:Strategic Business Alignment: Partnering with C-level executives to align technology roadmaps with revenue growth and operational efficiency. Driving platform investments that reduce risk, improve Customer Experience (CX), and enable ecosystem expansion.Platform & Engineering Excellence : Led the design and delivery of end-to-end identity platforms, APIs, web and mobile experiences, SDKs, BFFs, and backend systems, with a strong emphasis on security, scalability, and interoperability.Scaled initiatives from Proof of Concept to large-scale production, enforcing secure-by-design patterns, testing rigor, and OWASP-aligned practices.Security, Trust & Compliance: Championing Privacy-by-Design and Zero-Trust principles. Implementing robust security industry standards (OAuth2, OIDC, SAML2,FIDO2-Passkeys) while strictly adhering to regulations like DPDP, GDPR, CCPA, HIPAA, and PCI DSS.Cloud-Native Scale: Driving platform-first architectures using AWS, GCP, Azure, and Kubernetes that prioritize resilience and cost-efficiency. Deep focus on observability and reliability engineering to ensure high availability at internet scale.Customer-Centric Execution: Leading end-to-end delivery.Collaborating with product, security and design teams to map user journeys where security controls enhance rather than hinder the onboarding experience.Engineering Culture: Mentoring senior leaders and fostering a culture of ownership and innovation across large, distributed, cross-functional teams.

Experience

1. Vice President Head of Engineering - Ciam

   Jio

   Apr 2022 — Present · Mumbai, IN

   Spearheaded the design, development, and integration of Jio Identity and Identity as a service, a state-of-the-art CIAM platform empowering millions of users. Jio Identity delivers a secure and frictionless user experience for onboarding, authentication, authorization, consent management, and profile management.Directed development across mobile apps, SDKs, frontend, BFF (Backend for Frontend), backend systems, and administrative dashboards.Implemented industry standards like OAuth2, OpenID Connect (OIDC), SAML2, JWT, and FIDO2 Passkeys for passwordless authentication, SSO, and Multi-Factor Authentication (MFA).Ensured integration with diverse API architectures, including REST, SOAP, GraphQL, and gRPC.Integrated observability tools like ELK, Prometheus, and Grafana to enhance system monitoring and performance.Commitment to industry standards ensures Jio Identity serves as a trusted platform for both Jio and third-party digital assets.

Education

• Birla Institute of Technology and Science, Pilani

  ME, Computer Science

  2006 — 2008

• Rajiv Gandhi Prodyogiki Vishwavidyalaya

  BE, Computer Science and Engineering

  1999 — 2003

• Kendriya Vidyalaya

  HSC, English,Physics,Maths

  1998 — 1999

Skills

• Core Java
• Postgresql
• Java
• Javascript
• Xml
• Ajax
• Arcgis
• Mongodb
• Gis
• J2ee
• Oracle Spatial
• Postgis
• Json
• Mapinfo Professional
• Struts
• Jquery
• Java Enterprise Edition
• Servlets
• Jsp
• Geographic Information Systems (Gis)