Sanjay Bhandekar

Senior Technical Service Delivery Manager @Nest Pensions

Newbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Senior Technical Service Delivery Manager @Nest Pensions

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EDUCATION

N/A

Osmania University

B.com, Commerce

N/A

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

PGDMM

N/A

Maharashtra Institute of Technology

Post Graduate Diploma in Information Technology, Computer/Information Technology Administration and Management

SKILLS

ConsultingBusiness StrategyIT Service ManagementCustomer Relationship Management (Crm)SlaIT OperationsMobile DevicesTransition ManagementPre-SalesCall Centre InfrastructureManagementInfrastructureTelecommunicationsOutsourcingAnalysisRequirements AnalysisProject ManagementService DeliveryBusiness AnalysisBpoStrategyVendor ManagementPeople ManagementOperations ManagementLeadershipNetworkingCall CentersBusiness DevelopmentCrm, Sales CrmSoftware ConsultingInformation TechnologySmsManagement Information Systems (Mis)Call CenterInfrastructure PlanningManaged ServicesIntegrationTeam ManagementSoftware Project ManagementPerformance Management

ABOUT SANJAY BHANDEKAR

Experienced IT Leader | IT Service Management | Digital Transformation | Programme Delivery | Stakeholder EngagementWith over 20 years of diverse experience in IT Service Management, IT Operations, Information Security, and Programme Delivery, I have developed a proven track record of leading high-performance teams and executing complex, large-scale initiatives across the enterprise landscape. My expertise lies in IT Service Delivery, Information Security, IT Architecture, and crafting scalable IT solutions tailored for business growth and resilience.I have successfully led Digital Transformation efforts, with a strong focus on ITSM process optimization, Information Security, Risk & Governance, and IT Audits. My hands-on experience includes managing budgets, stakeholder relationships, and leading cross-functional teams to deliver seamless solutions that drive both business and technology alignment.I specialize in formulating and executing strategic roadmaps for ITSM improvements, including the selection, implementation, and optimization of ITSM platforms, Information Security, and GRC tools. My expertise spans across leading Cloud adoption strategies and hands-on experience with AWS and Azure (IaaS, PaaS, SaaS), ensuring secure and scalable solutions that meet enterprise demands.As a trusted partner to both business and technology stakeholders, I am passionate about building innovative, secure, and high-performing IT environments. Whether optimizing IT service delivery, enhancing security frameworks, or spearheading cloud integrations, my approach is results-driven with a keen focus on continuous improvement and organizational excellence.

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Sanjay Bhandekar — Senior Technical Service Delivery Manager at Nest Pensions in Newbury, GB | Unifers