Sanjay Yadav
Head Best Value Business @Suzuki Motorcycle India Private Ltd
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WORK HISTORY
Head Best Value Business @Suzuki Motorcycle India Private Ltd
Gurugram, IN
EDUCATION
BSF Senior Seconday School - Jalandhar Cantt
Dip in Automobile Engineering, Engineering
CSMT- Tekanpur
Dip in Automobile Engineering, Automobiles
ABOUT SANJAY YADAV
Senior Automotive Service Leader with 30+ years of proven expertise in driving after-sales growth, dealer development, and customer satisfaction across India.Skilled in managing zonal operations, optimizing workshop profitability, improving SAR, and expanding service networks for leading OEMs including Suzuki Motorcycle India, TVS Motors, and LML.Known for consistently delivering record-breaking CSI scores, extended warranty penetration, and spare part/accessory revenues. Experienced in handling multi-state territories including North, Central, West & South India, and international operations in Nepal.Passionate about building scalable systems, standardizing processes, and mentoring service teams for high-performance culture.Certified in Six Sigma (Green Belt), JD Power standards, and service process excellence. Hands-on with DMS, CRM, and BI tools.
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