Sanjay Thakor

About Sanjay Thakor

I seek to enrich my skills in Managing Information Technology. My aim is to be the bridge between the Business and IT. Looking for position equivalent to IT Head Infrastructure direct reporting to Business.

Experience

1. Principal Consultant Pharma IT

   Infosys

   Feb 2025 — Present · Mumbai, IN

   Responsible for managing and supporting all pharmaceutical applications, including EDMS, EBPR, Jackson, Chromeleon, LabX, CDAS, LIMS, ARGUS, and others.• Leading a team of 50 engineers and 3 managers, overseeing Level 1 and Level 2 support operations.• Directly reporting to Lupin’s top management, responsible for budgeting, capacity planning, and participating in strategic review meetings.• Accountable for proactive monitoring of applications and IT infrastructure across both on-premise and cloud environments.• Providing application support for manufacturing plants and R&D centers across India. Developed an ITSM ticketing dashboard for the MD\'s office to monitor the overall status and health of the IT landscape.• Responsible for managing QMS workflows, including Incident Management, Change Management, Risk Assessment, and CAPA (Corrective and Preventive Actions).

Education

• S.K. Somaya Collage

  H.S.C Science, Higher Secondary, Science

  1989 — 1991

• Microsoft

  MCSA Messaging ID:3805587, Certification

  2005 — 2006

• Jetking School of Electronic Technology

  Diploma in Computer Hardware, Computer Hardware

  1993 — 1995

Skills

• Software Development Life Cycle (Sdlc)
• Archival Management
• IT Management
• Load Balancing
• Backup & Recovery Systems
• Active Directory
• Windows Server
• Requirements Analysis
• Crm
• Itil
• Enterprise Storage
• Erp
• IT Operations
• Software Documentation
• Sdlc
• Disaster Recovery
• Vendor Management
• Customer Relationship Management (Crm)
• System Administration
• Virtualization and Cloud Computing
• IT Service Management
• Data Center
• Terminal Services
• IT Strategy
• Business Continuity Planning
• Project Management
• Team Management