Sanjay Srivarson

About Sanjay Srivarson

I am a committed and detail-oriented finance professional currently working as a Junior Staff in the Gold Loan Department at Manappuram Finance Limited. I have one year of hands-on experience supporting day-to-day gold loan operations while ensuring high standards of customer service 🤝, accuracy, and regulatory compliance.My role involves assisting in gold loan processing, customer onboarding 🧾, KYC verification, documentation, and coordination of branch-level operations. I actively support gold appraisal procedures under senior supervision and ensure proper record maintenance in line with company policies and NBFC guidelines. I regularly interact with customers, address their queries professionally, and contribute to maintaining strong customer relationships 🤝.I have developed a solid understanding of gold loan products, interest calculations 🧮, repayment processes, and branch workflow management. I am comfortable working with internal banking systems, maintaining transaction accuracy, and supporting audit and compliance requirements. My strengths include attention to detail, integrity, teamwork 🤜🤛, time management ⏱, and the ability to handle customers efficiently in a fast-paced branch environment.I am keen to continuously enhance my knowledge in banking and financial services and aspire to grow into higher operational or supervisory roles within NBFCs or the banking sector. I am open to learning, skill development 🧠, and new challenges that allow me to contribute effectively to organizational growth while building a strong and successful professional career in finance.

Experience

1. Gold Loan Department

   Manappuram Finance Limited

   Nov 2024 — Present

   Motivated finance professional with 1 year of experience as Junior Staff at Manappuram Finance, specializing in gold loan operations and customer service. Experienced in handling gold loan processing, KYC verification, customer documentation, and cash transactions while ensuring compliance with company policies and regulatory guidelines. Skilled in customer relationship management, loan disbursement support, repayment follow-ups, and branch operations assistance. Known for accuracy, integrity, and providing prompt service to customers in a fast-paced financial environment.

Education

• Bharathiar University

  Bachelor of computer application, Computer application

• Karpagam College of Engineering

  Master of Business Administration - MBA, HR and marketing