Sanjay Singh

Senior Account Delivery Manager (Client Service Manager) at TriOptus

Role
Senior Account Delivery Manager at TriOptus
Location
Clarksburg, MD, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Sanjay Singh

LION | Accept All Invites | Open Networker | Never Spam Invite me With over 10 years of experience in the Staffing and Recruitment industry, particularly within the IT domain, I have honed my skills and expertise as a Senior Account Delivery Manager. I have successfully navigated various roles encompassing Account Manager, Delivery Manager, Resource Manager, and Client Relationship Manager.Throughout my career, I have had the privilege to collaborate with a diverse range of clients, including MSPs, Direct Clients, and Implementation Partners. Notably, I have spearheaded projects with esteemed State clients such as State of Georgia, State of Iowa, State of Delaware, State of New York, NASPO, Washington, County of Santa Clara, State of Florida, Michigan, and State of Idaho. Additionally, I have cultivated strong relationships with Direct Clients like Guggenheim Partners, Purdue Pharma, PSI (Persistent Systems) and Novartis.One of my key strengths lies in my ability to lead and nurture a high-performing team.Client handling. Delivery of the Resource.Analyzing the job requirement and screening the consultants on daily basis.Have Hands on exp working with job boards like Dice, Monster, Techfetch, Indeed, Ladders, LinkedIn Recruit, Career Builder and Zip Recruiter.Negotiating the rates with the vendors/Consultants including hourly, per day and annual on W2/1099/C2C/C2H.Communicating with the clients and candidates for various issues.Full lifecycle of Recruitment (Inviting applications, screening resumes, short listing candidates, scheduling and organizing interviews, negotiating salaries with candidates, Offer letters and closing of candidate).Maintaining client relationship and addressing client.Job Postings on different portals and searching candidates through LinkedIn and other social media websites.Excellent knowledge on all the tax-terms.“There is no end to education. It is not that you read a book, pass an examination, and finish with examination. The whole life, from the moment you are born to the moment you die, is a process of learning”. I’m an ambitious, self-motivated individual with a strong attention, focused my passion into career as a Client Service Manager.

Experience

  1. Senior Account Delivery Manager

    TriOptus

    Sep 2022 — Present · Clarksburg, MD, US

    Roles and Responsibilities:As an Account Delivery Manager, I overlook and manage the work of the recruiting team and recruitment process for the organization. Building and maintaining strong relationships with existing clients by understanding their hiring needs, communicating effectively, and providing exceptional customer service.Presenting qualified candidates to clients, highlighting their relevant skills and experience that match the job requirements.Scheduling and coordinating interviews between clients and candidates, ensuring a seamless process for both parties.Gathering feedback from clients after candidate interviews and communicating that feedback to candidates, providing constructive insights for improvement.Assisting in negotiating salary, benefits, and other terms of employment between the client and the selected candidate.Facilitating the onboarding process for the selected candidates by coordinating paperwork, background checks, and ensuring a smooth transition into the client\'s organization.Monitoring the success of placements and client satisfaction, ensuring the ongoing delivery of high-quality service.Working closely with recruiters and other team members to ensure efficient and effective service delivery.Conducts a continuing study of all recruiting team policies, programs, and practices to keep management informed of new developments. Develop, analyze and manage team recruiting metrics and report on department metrics monthly and address variations while also celebrating successes.As an Account Delivery Manager, I manage end to end Customer or client relationships, growing the book of business by expanding our footprints with new and existing customers.Clients: All State Clients, MSP, RPO, Direct Clients, Implementation Partners, Novartis, Guggenheim Partners, Purdue Pharma, PSI (Persistent Systems), ISG (Innovative Systems Group)

Education

  • MIT

    Bachelor’s Degree, Computer Science

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Sanjay Singh — Senior Account Delivery Manager at TriOptus in Clarksburg, MD, US | Unifers