Sanjay Selvaraj
Business, Account & Customer Success Management
- Role
- Senior Manager at North Italia
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Sanjay Selvaraj
Customer-centric solutions driver with experience in driving business and customer…
Experience
Senior Manager
Jun 2022 — Present · Reston, VA, US
Manage all aspects of operations including team building and training, human resources, P&L, service management, budget management, sales and profit growth, and the oversight of effective cost controls while implementing strategic plans to increase sales potential and optimize the workforce. Conduct all aspects of HR functions including policy/program development, performance management, and employee engagement; conduct weekly inventory of all LBW.• Administer performance reviews, job descriptions, discipline, and the monitoring of compliance with guidelines and federal, state, and local laws.• Drive all aspects of location financials, sales reports, volume/profit objectives, P&L, and budgets, while managing the processing of accounts receivable/payables, payroll, and daily cash deposits.• Manage the interviewing, hiring, and training of staff; hired and onboarded 18 FOH staff members and develop weekly schedules for 8 bartenders and 25 servers/support staff.• Coordinate and schedule staff within budgeted labor guidelines and business needs; delegate job tasks and implement strategic sales plans and marketing strategies to increase sales potential.• Conduct background/reference checks, partner in planning long-term HR needs and trends in collaboration with management, and drive positive employee relations.• Negotiate all purchasing costs, volume, and qualities to drive agreements that meet business needs and ensure long-term location supply continuity.
Education
Andrews University
Bachelor of Science - BS
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