Sanjay Prabhu
payment investigator@ NatWest Group | Problem Solving, Communication
- Role
- Payment Investigation at NatWest Group
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sanjay Prabhu
Currently serving as a Customer Service Analyst at NatWest Group, contributing to authorising and investigating transactions while collecting and analysing critical information from customers and businesses. Plays a role in reviewing processes to explore automation opportunities and enhance customer and business experiences. A Bachelor of Commerce candidate at the University of Madras with skills in problem solving, adaptability, and communication. Dedicated to improving operational efficiency and fostering seamless customer experiences while supporting organizational goals through thoughtful process improvements.
Experience
Payment Investigation
Nov 2025 — Present · Chennai, IN
Authorising and investigating transactionsCollecting and analysing the required information from the customers and businessesReviewing processes which could be automated or enhanced to improve the customer and business experience
Education
University of Madras
Bachelor of Commerce - BCom, Business/Commerce, General
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