Sanjay Mishra

About Sanjay Mishra

A strategic retail leader with over 20 years of experience shaping high-growth environments in the FMCG, Mobile, Consumer Durables and Lifestyle sectors.I am passionate about building and empowering high-performing teams to drive operational excellence and deliver an unparalleled customer experience. My focus is on ensuring sustainable, profitable revenue growth by optimizing every facet of the retail ecosystem.Key Areas of Expertise:• Retail Strategy & Operations• P&L Management & Profitability• Omnichannel Expansion• Business Development & Strategic Partnerships• Channel & Franchise Management• Leadership & High-Performing Team Building• Field Force Optimization

Experience

1. Retail Director

   Xiaomi India

   Aug 2024 — Present · Bengaluru, IN

   Lead the transformation of India’s leading consumer tech retail network, setting industry benchmarks in omnichannel expansion, premiumisation, experiential retail, training and operational excellence. Drive growth by architecting integrated retail strategies, optimising P&L, and leveraging data-driven insights for superior execution.Retail Strategy & Market ExpansionLead integrated retail strategies across Exclusive Retail, General Trade, and Organised Retail —enhancing market presence while building consistent, high-quality consumer touchpoints.Championing Premiumisation in RetailElevate the retail experience through premium visual merchandising, curated store formats, and high-impact storytelling—positioning the brand at the forefront of aspirational tech consumption in India.Omnichannel Consumer Experience DesignArchitect seamless, data-led journeys that integrate offline and digital channels—delivering personalized, high-ROI experiences across the purchase funnel.P&L Ownership & Business Performance OptimizationOwn the retail P&L with a sharp focus on profitability and scale. Leverage analytics and performance dashboards to drive agile decision-making and revenue growth.Cross-Functional Alignment & People LeadershipFoster deep collaboration across Sales, Product, Marketing, and VM to align strategic initiatives. Retail Innovation & Format ModernizationDrive adoption of modern Shop-in-Shop (SiS) models, immersive retail concepts, and best-in-class visual merchandising frameworks to create distinctive brand experiences.AI-Enabled Retail TransformationSpearhead the integration of AI-powered tools for performance tracking, market insights, and operational automation—boosting execution precision and speed at scale.

Education

• Punjab Technical University

  MBA, Marketing

  2009 — 2010

Skills

• Sales Operations
• Retail
• Team Building
• Management
• Apparel
• Store Management
• Business Development
• Business Planning
• Operations Management
• Promotions
• Pricing
• Budgets
• Inventory Management
• Merchandising
• Team Management
• Sales Management
• Retail Management
• Marketing Strategy
• Key Account Management
• Profit
• P&L Management