Sanjay Sanju Dutt Lohani

Technical support Engineer

Role: Technical Support Specialist at The D. E. Shaw Group
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Sanjay Sanju Dutt Lohani

Technical Support EngineerProfessional Summary:Highly motivated and detail-oriented Technical Support Engineer with experience in providing top-notch technical support to prestigious educational institutions and banking industries. Proven track record of resolving complex technical issues, ensuring seamless operations, and delivering exceptional customer satisfaction.Work Experience:*Bank of America (via Microland India Pvt Ltd)*Technical Support EngineerJune 2024 - Present- Provide technical support for desktop-related issues via phone, email, and in-person- Troubleshoot hardware, software, and network problems- Resolve incidents and requests within SLA timelines- Collaborate with internal teams for effective issue resolution- Document knowledge base articles for future reference*Ashoka University (via Alethe Consulting Pvt Ltd)*Technical Resident EngineerJan 2023 - May 2024- Managed university\'s IT infrastructure, providing on-site support and maintenance- Ensured seamless operations of networking, hardware, and software systems- Troubleshooted and resolved technical issues for faculty, staff, and students- Collaborated with internal teams for IT projects and upgrades- Implemented effective solutions to enhance campus-wide IT servicesSkills- IT Infrastructure Management- Network Administration- Hardware/Software Troubleshooting- IT Service Management- Customer Support- Desktop Support- Banking Industry Knowledge- Education Sector Expertise

Experience

Technical Support Specialist
The D. E. Shaw Group
May 2025 — Present · Gurugram, IN

Education

Uttarakhand Open University
Bachelor of Commerce - BCom, Accounting
Government inter college bindukhera lalkuan Nainital
Intermediate, science
2014 — 2015
G I C BINDUKHERA LALKUAN
High School
2013 — 2014
Government Polytechnic dwarahat
Polytechnic Diploma in Information technology, Information technology
2016 — 2019

Contact information

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Work email
•••••@deshaw.com
Personal email
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Current company

The D. E. Shaw Group

Financial Services · 3.6K employees · Founded 1988 · New York, New York, United States

The D. E. Shaw group is trusted by investors across the world to seek an optimal balance of risk and reward. We launched in 1989 as a pioneer in systematic investing and have built on that foundation to develop formidable expertise in fundamental analysis and discretionary investing. We use a combination of quantitative tools and human-driven insights to uncover independent, hard-to-find sources of return across global public and private markets. Founded in 1988 over a small bookstore in downtown New York City, the D. E. Shaw group began with six employees and $28 million in capital and quickly became a pioneer in computational finance. In the early days of exposed pipes and extension cords, tripping on a cable could take out our whole trading system. Today, the firm has more than 3,000 people around the globe and an institutional-grade (and trip-proof) infrastructure, but we still value creativity, entrepreneurship, and the spirit of discovery. If you’re an intellectually adventurous person who loves to collaborate on challenging and rewarding projects, we encourage you to apply. Visit our Careers page at https://www.deshaw.com/careers to learn more. This profile and any links posted through this profile (together, the “Content”) are provided for your information only and do not convey investment advice or an offer of any type with respect to any securities or other financial products. The D. E. Shaw group does not endorse any information or beliefs discussed in any links posted through this profile and makes no representation as to the accuracy or adequacy of the Content. The Content has not been updated for any information that may have changed since publication. No assurances can be given that any aims, assumptions, or expectations expressed or implied in the Content were or will be realized, or that the activities described have continued or will continue at all or in the same manner as described.

deshaw.com

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About Sanjay Sanju Dutt Lohani

Experience

Technical Support Specialist

Education

Uttarakhand Open University

Government inter college bindukhera lalkuan Nainital

G I C BINDUKHERA LALKUAN

Government Polytechnic dwarahat

Find verified contacts for anyone on LinkedIn