Sanjay Chauhan
Highly experienced Hotel Operations Manager with a proven track record of success in the hospitality industry. Skilled in providing excellent customer service to ensure a smooth and enjoyable guest experience.
- Role
- Head of Operations at Arjun Residency Llp
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Sanjay Chauhan
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Experience
Head of Operations
Feb 2022 — Present · Lucknow, IN
Achieved an 18% increase in ADR (Average Daily Rate) through dynamic pricing strategies.Developed and executed a staff training program that cut new employee onboarding time by 20%Implemented eco-friendly initiatives, reducing energy consumption by 15%Boosted guest satisfaction ratings by 30% through comprehensive service training and real-time feedback systemsManaging operations of this 24 rooms, 3 Banquets ft, ft, ft ) & ft Lawn area, property having 1 Restaurant outlets
Education
J.P. INSTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY, MEERUT
Bachelor of Hotel Management & Catering Technology
1998 — 2002
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