Sanjay Burman
Deputy Manager - Risk and Audit @Reliance Nippon Life Insurance
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WORK HISTORY
Deputy Manager - Risk and Audit @Reliance Nippon Life Insurance
Manage the fraud prevention, detection and investigation processes to ensure that fraud cases are identified, solved and reported in a timely and organized manner.•Provide appropriate and regular assurance reporting and awareness of new trends in relation to Fraud Risk events to senior management.•Run awareness campaigns, set up whistle blower mechanisms•Support Whistle-blower framework & sound ethical culture which in turn support Fraud Risk Management framework•Actively participate in selection of systems / tools used for Fraud Risk Management•Escalate significant fraud events to members of Risk Committee, COOs & CROs as appropriate.•Extensive experience in Fraud Prevention, Investigations, Fraud Risk Assessments•Knowledge of Risk assessment, risk mitigation, risk event management techniques.•Excellent analytic ability to understand the diverse complex business issues, identifying root causes and recommending solutions•Ability to multitask and work independently on initiatives•Regular reporting of Fraud MIS, Dashboard data & CRC data to control committee•Strengthen RCU by reviewing sampling criteria of risk cases for external investigations•Proactive risk management - conducting Pre Issuance & Post Issuance Risk Investigations•Risk reviews and analysis-channel wise & zone wise•Redressal and investigation of whistle blower complaints received from Pan India•Responsible for formulating, analyzing & implementing new fraud triggers to proactively counter frauds•Responsible for field investigations and deliverables of the investigation unit•Monitoring TAT & Quality performance of the Investigating Agencies•Responsible for Vendor Empanelment process – Negotiation, Agreement & SLA part
EDUCATION
Welingkar Institute of Management
PGDBA, PGDBA - Operations
the University of Mumbai
Bachelor of Commerce, Commerce
ABOUT SANJAY BURMAN
A Risk Management professional with 15+ years of experience in Financial Services Industry and Telcom Sector. Specialized in Fraud Control & Investigation, Process Reviews and Controls, Operations Risk Management, New Business Operations. Proficient in managing teams for running successful process operations & developing strategies as well as service standards for business excellence. Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in Fraud Identification and Control, Employee and Intermediary Investigations, Operations, Quality Assurance, MIS Reporting, Reports Handling, Training and Development and Initial Underwriting. Experienced in managing overall functioning of processes & implementing processes in line with pre-set guidelines. Possess strong operational process improvement background through effective cost reduction, tactical planning productivity gain, and revenue growth strategies. Environmental Attributes: Ability to work under pressure Innovative and open minded Customer oriented Dynamic People Manager Attitude: Positive Fast paced and prompt Energetic Self-motivated Team Player Integrity & Accountability Skills: Strong Analytical & Reasoning Skill Risk Identification and Mitigation Fraud Identification and System Controls Strong People manager
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