Sanjay Basavaraju
Management Consulting Senior Manager at Accenture Strategy & Consulting
- Role
- Senior Manager at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sanjay Basavaraju
Over 14 years of consulting experience in Contact Center (Avaya), Customer Relationship Management (SFDC) and Digital Marketing (Marketing Cloud). With deep technical expertise and functional knowledge, I have delivered multiple high stake projects that were a part of CRM transformation, Digital Marketing & Contact center transformation programs.Skilled in agile methodology for implementing Salesforce\'s Sales cloud, service cloud and marketing cloud. I have managed teams spanning across geographies in USA, India & Philippines, responsible for delivering various products catering to client user stories.
Experience
Senior Manager
Dec 2021 — Present · Bangalore Urban, IN
Education
MSRIT
BE, Electronics & communication
2005 — 2009
Skills
- Switches
- Spotfire
- Ip
- Telecommunications
- Microsoft Sql Server
- Agile Project Management
- Cti
- Customer Relationship Management (Crm)
- Business Process Improvement
- Service Delivery
- Solution Architecture
- Salesforce.com
- Avaya
- Program Management
- Project Management
- Integration
- Cisco Technologies
- Voip
- Pre-Sales
- Exacttarget
- Unified Communications
- Soql
- Sip
- Oracle Sql Developer
- Ivr
- Contact Centers
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