Sanjay Bagri
Technical Lead at Wipro|| ServiceNow Rising Star-2025 🌟 ||CSA||CIS-ITSM, flow designer Micro Certified || Integration specialist|| CMDB Discovery, Service Portal || CSM, HRSD, ATF, ITBM || Ex-LTIMindtree, UST Global.
- Role
- Technical Lead at Wipro
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Sanjay Bagri
I am a Technical Lead at Wipro and having 7+ years of experience in ServiceNow. CSA, CIS-ITSM certified with 5x Micro Certifications. I was involved in various domain of project like Banking, Entertainment & Media, Manufacturing, Hospitality & Travel Management etc.I have played a role as Lead, Senior ServiceNow developer and consultant in the projects for various activities like Integration, administration, Configurations, Upgrade process with zero impact, Production Go-Live & Post go-live support/enhancement, Planning for new customization as per SOW and documentations. • I did customization and configuration in ServiceNow ITSM, CSM, HRSD, ITBM, ATF, Service Catalog and service portals.• I have build the integration using REST API, Service Graph Connectors and Integration hubs.• I have hands on experience on server side as well as client side GlideAPI\'s in ServiceNow.• I have hands on experience on UI policies, data policies, Ui Actions, widget, fix scripts, BG-Scripts, script includes, Client scripts, dictionary override, dot-walking, system properties etc.• I have hands on experience in workflow, inbound email action, Upgrade process, knowledge management. • I have worked on incident, MIM, problem, change, release management, feature management, Case Management, CMDB discovery, Discovery Schedules etc. • I have done the full Upgrade projects.• I have used the transform map and data sources to bulk upload as well as integrations. • I have build the Record Producers, Service Catalog and configured in the Service Portal for IT Services uses. • I have customized Custom Applications and Mobile app using App builder and studio. • I have worked on Domain Separation instances as well as custom scoped applications. • Following agile methodology and best practices to implement the projects.• Prepared LLD and HLD for future reference.Please find the attached profile for your reference and feel free to contact me.
Experience
Technical Lead
May 2025 — Present · Pune, IN
Currently I am working in Wipro as a Technical Lead.
Education
Rajiv Gandhi Prodoyogiki Vishwavidyalaya, Bhopal
Master of Computer Applications - MCA, Computer Science
2015 — 2017
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