Sanjana Nagendra

Customer Success Manager | CRM & Retention Expert | Business Strategist | Data-Driven & Results-Oriented | International Business Master’s Graduate

Role
Customer Experience Manager at Mpower Financing
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sanjana Nagendra

With a Master’s degree in International Business from the National College of Ireland, I bring a strong foundation in business strategy, CRM, and customer success. My experience spans managing customer relationships, developing retention strategies, and driving business outcomes.At BYJU\'S, I successfully led cross-functional teams to optimize customer experiences, focusing on customer retention, project coordination, and employee engagement. As a Manager, I was instrumental in implementing customer-focused strategies that boosted customer satisfaction and retention.I am passionate about using data-driven insights and customer success strategies to foster long-term relationships and drive business growth. I’m eager to bring my expertise in CRM and customer success management to a forward-thinking company where I can contribute to lasting customer satisfaction and organizational success.

Experience

  1. Customer Experience Manager

    Mpower Financing

    Oct 2025 — Present · Bengaluru, IN

Education

  • National College of Ireland

    Master's degree, International Business

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Sanjana Nagendra — Customer Experience Manager at Mpower Financing in Bengaluru, KA, IN | Unifers