Sanjana Srivastava
Soft Skills Trainer @Cognizant
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WORK HISTORY
Soft Skills Trainer @Cognizant
Bengaluru, IN
EDUCATION
Mahatma Gandhi Kashi Vidyapeeth
Bachelor of Commerce - BCom, Finance, General
ABOUT SANJANA SRIVASTAVA
Experienced Communication Coach with a strong background in enhancing communication skills within the service desk industry. Currently leading the communication coaching for the Fortive and Ralliant projects at Cognizant, focusing on New Hire Training, call audits, and content development. With certifications in Instructional Design, ITIL v4 Foundation, and Kaizen Champion, I bring a strategic approach to improving communication practices. My career highlights include roles as a Soft Skills Trainer and Senior Technical Support Engineer, demonstrating my expertise in driving continuous improvement in communication and training within dynamic environments.
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