Sanja Thomas
Transformation Consultant (Programme & Project Delivery Consulting) @Hays
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WORK HISTORY
Transformation Consultant (Programme & Project Delivery Consulting) @Hays
Oversaw launch of SaaS implementation and AI-based tools, coordinating between development, QA, and support to ensure smooth go-live execution• Produced detailed, high-precision project plans and reports, maintaining thorough RAID logs and proactively resolve issues• Defined benefits realisation plans and monitored against KPIs such as reduced cost, improved efficiency, and platform adoption.• Acted as trusted advisor, leading workshops on best practices in transformation, change management, and process improvement• Trained end-users and stakeholders on platform use, ensuring knowledge transfer and adoption• Managed go-live timelines, UAT, support handover, and product documentation for internal stakeholders and clients• Promoted a collaborative team culture by mentoring junior team members and facilitating knowledge-sharing across delivery streams.
EDUCATION
Pitman Training Group
Diploma in Communications
University "St Cyril and Methodius"
Degree in Economics & Business
ABOUT SANJA THOMAS
With 10+ years of experience leading product management, delivery, CRM, and digital…
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