Saniya Sunil Pathak

About Saniya Sunil Pathak

I have a strong passion for creating unforgettable travel experiences for our guests…

Experience

1. Senior Travel Consultant

   Redchilli Holidays Private Limited

   Aug 2022 — Present · Mumbai, IN

   Expertly manage operations in hotel bookings, service bookings and car rental, ensuring seamless and memorable travel experiences for clients.•Utilize strong organizational skills to efficiently handle visa consultations, ensuring all necessary documentation and processes are completed accurately and on time.•Excel in the role of a ticketing executive using Galileo, providing exceptional customer service and attention to detail in handling flight bookings and reservations.•Proactively stay updated with the latest industry trends and developments by attending various travel events, continuously enhancing product knowledge to better serve clients.•Leverage creativity and social media expertise to oversee and maintain the organization\'s social media handles, creating engaging and visually appealing content to promote our services.•Collaborate with cross-functional teams to develop and implement marketing strategies, leveraging insights gained from social media analytics to drive brand awareness and customer engagement.•Consistently deliver exceptional customer service, resolving inquiries and concerns promptly and effectively, resulting in high customer satisfaction and repeat business.•Foster strong relationships with clients, suppliers, and partners, ensuring seamless coordination and collaboration to meet and exceed customer expectations.•Actively contribute to the growth and success of the organization by identifying opportunities for process improvements, cost savings, and revenue generation.•Demonstrate strong leadership skills by effectively mentoring and training junior team members, fostering a positive and collaborative work environment.