Sanidhya Mandowara

Operations Manager @Fuse Energy

London, GB

Led Fuse Energy’s expansion into India; orchestrated a $600K/ 1.25 MW solar project in Gujarat (pending government approval) and laid the foundation for future IPP operations.* Secured a 250+ MW/~$130M solar pipeline across multiple Indian states through signed MoUs with landowners and industrial clients.* Scaled customer support operations eightfold to serve 25,500 customers with a 15-member team, while maintaining a 95% customer satisfaction score.* Ran Fuse’s competitive pricing team, offering the UK’s cheapest fixed tariff; managing live competitor data, dynamic pricing models, and integrations with price comparison websites.* Secured Fuse Energy’s listings on GoCompare and Moneysupermarket.* Led support onboarding and documentation revamp, managing a team of five to create Notion based knowledge systems.* Developed a GDPR-compliant Priority Services Register (PSR) feature to align with Ofgem regulations and support vulnerable customers.* Built dashboards tracking cashflows across 10+ UK projects to support investment decisions.