Sania Dawood
Director - Healthcare Digital Transformation @Shoppers Drug Mart
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WORK HISTORY
Director - Healthcare Digital Transformation @Shoppers Drug Mart
Toronto, ON, CA
Financial Tracking and Executive Governance - Oversaw budget of $300 million+(Capex and Opex across IT, Pharmacy Operations, Construction and Training)- Led monthly Steering Committee meetings with Senior Executives, to ensure the successful tracking and implementation of multi-banner Transformation projects- Core member of the Senior Leadership Team under Pharmacy Operations and Transformation, focusing on business growth and clinical excellence. Leadership - Led Cross Functional teams across IT, Legal, PA, Training, Implementation and Delivery to ensure the success of Transformation projects across the Loblaw and Shoppers Drug Mart Enterprise - Planned a series of collaborative communication sessions under the Diversity, Equity and Inclusion (D,E&I) initiative, focusing on cross cultural communication, cognitive contagions, collaborative candor and leadership communication styles. Operations and Growth - Grew annual implementation capacity from 25 to 700 retail locations- Led the standardization of the hardware and workflow SOPs for Future of Pharmacy projects - Created hardware and construction guidelines for workflow, layout and volume changes within retail pharmacy locations- Led the relocation of all UAT peripherals and servers for Transformation projects across the Shoppers Drug Mart / Loblaw Companies enterprise- Led the planning and implementation of a Pharmacy Demo Room for all Operations, Testing, Training and Marketing activities. Engagement and Communication - Led the planning and execution of an annual calendar of communication activities, including newsletters, milestone announcements, weekly Field Operations engagement meetings and Post Live Support for workflow changes and software implementation activities- Led the planning and execution all activities relating to the booth setup of 4 annual conferences across Canada, including vendor management, marketing and franchise owner engagement.
EDUCATION
Wallington High School for Girls
A Levels, Biology (A), Psychology (A), English Literature (A), Media Studies (A)
The University of Birmingham, UK
Masters Degree, MSc. Marketing Communications, Merit
University of Toronto Mississauga, Canada
Digital Marketing
The University of Birmingham
Bachelor's Degree, BSc. Business Management with Communication, Honours
ABOUT SANIA DAWOOD
Strategic executive specialising in Digital Transformation and Healthcare. 15 years of experience across North America, Europe and the Middle East, with 10 years in the Healthcare industry. Tenacity for meeting targets within a fast paced and oft changing environment. Excel at juggling multiple, overlapping priorities within a broad portfolio by focusing on the key areas of: 1. People: Change Management and Corporate Governance 2. Processes: Operations and Business Process Optimization 3. Technology: Product Development and System Integration Consistently innovated solutions to complex problems. Key achievements include: 1. Leading the planning, execution and post live support of multiple transformational projects within a highly matrixed organization of employees 2. Deployed major workflow, construction and system changes to 1800+ pharmacies across 12 provinces and territories within Canada 3. Leading a team of 36+ resources 4. Handling budgets of 300 million + 5. Directly liaised with stakeholders from the Ministry of Health and College of Pharmacists 6. Created material directly for the President of Shoppers Drug Mart (Canada\'s leading pharmaceutical retailer), and CEO of parent company Loblaw Companies Limited (Canada\'s Top 100 Employer) Strong leader with equal emphasis on excellence through adherence to best practices, and engagement of key stakeholders within the Board and Government.
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