Sania Akthar
Smb Account Manager @Gartner
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WORK HISTORY
Smb Account Manager @Gartner
London, GB
Established and maintained relationships with RingCentral\'s SMB customers, ensuring customer satisfaction through account reviews, check-ins and assisting with any issues/escalations- Learnt and understand SaaS in order to build out and implement systems for SMB organisations across all industries/sectors based on their individual needs- Successfully increased revenue by selling into an existing account base - Managed retention and handled renewals - Utilised SalesForce, CMBuddy Tool, Zoom Info and Linkedin Navigator to stay informed on account base and potential targets for upselling
ABOUT SANIA AKTHAR
Our team at RingCentral thrives with my expertise in sales processes and my proficiency…
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