Sangjukta Ghosh

About Sangjukta Ghosh

Performance Driven HR Specialist with 6 years of experience focused on going above and beyond to support team and serve customers. Trained in talent acquisition and SAP GetSUCCESS, Workday and as HR Admin. Offering top-notch HR recruitment and HR Operational abilities. Motivated to continue to learn and grow as Human Resource professional and to be a part of premier organisation and to gather knowledge and experience through the opportunity provided and to contribute to the organizational objective.

Experience

1. Senior Associate

   Capgemini

   Nov 2022 — Present · Kolkata, IN

   Provided functional and administrative support to HR Business Partners and internalemployees by managing queries through ticketing systems, ensuring SLA-basedresolution.2. Maintained and updated employee data using SAP SuccessFactors Employee Central,including job changes, position management, reporting lines, and organizationalstructure corrections.3. Respond to client’s queries & escalations accurately (via ticketing, email and casemanagement system).4. SuccessFactors – Talent Management: Supported the Talent Management cycle includingperformance appraisals, goal alignment, and development planning.5. Assisted HRBPs in Initiating and tracking performance review forms.6. Supporting managers with goal setting, Priority Setting during goal cycles.7. Collaborated during talent review discussions, generating employee performance historyand readiness reports as needed.8. Ensured accurate data flow from performance outcomes into succession planning.9. Supported UAT testing and process improvement discussions for system enhancements.10. Pulse (Engagement Tool): Monitored and coordinated Pulse engagement surveyparticipation across business units.11. Shared survey windows and participation guidelines with employees and HRBPs.12. Extracted and analyzed Pulse score reports to support engagement strategy discussions.13. Assisted with report generation for HR reviews using Workday dashboards.14. Resolving errors via ticketing tools, Microsoft team call, escalations, and issues on time.

Education

• St dominic savio's high school

  High School

  2008 — 2014

• NSHM Knowledge Campus, Kolkata Group of Institutions 277

  Master of Business Administration - MBA, HR

  2017 — 2019

• Amity University Patna

  Bachelor of Business Administration - BBA, HR

  2014 — 2017