Sanghamitra Sengupta
Customer Relationship Management Manager @Analysys Mason
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WORK HISTORY
Customer Relationship Management Manager @Analysys Mason
Kolkata, IN
EDUCATION
K.c Das Commerce College
B.com
Pragjyotish English High School
HSLC, Business/Commerce, General
K.C das Commerce College
Bachelor of Commerce (B.Com.), Business Administration and Management, General
SKILLS
ABOUT SANGHAMITRA SENGUPTA
An ITIL Certified professional with hands on experience in ITIL processes of Incident, problem, change and service request management, ITSM tools, Power BI, Vantage Point and other CRM tools. Experienced in Invoicing, billing and customer accounts management, managing Google Cloud Platform clients. Ten years in biz ops managing customer relationship and providing excellent service to clients build up rapport with clients and helping organizations in reaching their goals and creating positive customer relationship. Always enhancing and learning new skills, technology and processes.
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