Sangam Verma
L&D and Data Management
- Role
- Senior Associate at Air India Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Senior Associate
May 2024 — Present · Gurugram, IN
1.Training Delivery & Development: Design and deliver training programs for enhanced skills and knowledge by develop training content and materials for effective learning.2.Train the Trainer Programs: Coordinate and facilitate programs for internal trainers and stakeholders.3.Station & Vendor Management: Coordinate training for new stations and vendor transitions to ensure seamless integration and knowledge transfer.4.Technical Support: Codeshare testing and troubleshooting along with issue resolution and problem-solving.5.Performance Optimization: NPS optimization and root cause analysis (RCA) implementation with data-driven insights for improved performance6.Data Management & Administration: Manpower planning and optimization, Performance appraisals, Training budget provision and actuals, spend management, vendor invoicing and payments etc.
Education
SunRise University Alwar
Bachelor's degree
2013 — 2016
Swami Vivekanand Subharti University (SVSU), Meerut
Master of Business Administration - MBA
2016 — 2018
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