Sandy Zako
Credit Manager @Journey Capital
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WORK HISTORY
Credit Manager @Journey Capital
Montreal, QC, CA
Lead employees through performance management and individual development strategies to encourage employee contributions including goal setting, informal and ad hoc feedback, and more formal quarterly and annual performance reviews. • Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Establish and ensure the productivity goals of the team are met to main service level agreements (SLA’s). • Plan, evaluate, and improve upon current systems and workflow, embrace all available systems, and implement new systems and workflow to enhance team speed, quality, efficiency, and output. • Ensure completeness of the applications entering the underwriting department • Establish and maintain controls and feedback systems to monitor the operation of the department; and build necessary reports as needed to monitor team progress
EDUCATION
École des sciences de la gestion (ESG UQAM)
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Université du Québec à Montréal
Certificat, Business Administration
ABOUT SANDY ZAKO
Experienced Senior Commercial Underwriter with a demonstrated history of working in the financial services industry. Skilled in Risk, Credit Worthiness, Underwriting, Management, and Risk Management. Strong finance professional with a Bachelor of Business Administration (B.B.A.) focused in Business Administration and Management, General from École des sciences de la gestion (ESG UQAM).
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