Sandy Wong
Engineering Leader | Marketplace Platforms, AI-Driven Operations, and Supply Optimization at Scale
- Role
- Senior Manager - Marketplace & Regulatory Operations Engineering at Airbnb
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Sandy Wong
Engineering leader with a track record of owning and scaling multi-billion dollar marketplace and AI-driven platforms across Airbnb, Amazon, and Meta. Currently leading engineering for Airbnb’s global supply and operations platform—driving a transformation from fragmented, human-driven workflows to a unified AI-powered supply operating system. This platform enables end-to-end host lifecycle management, driving total supply, quality, operational efficiency and ultimately global revenue. Previously owned and scaled high-growth businesses at Amazon, including AWS Marketplace (>$500M revenue, 200%+ YoY SaaS growth) and Amazon’s Choice, a core recommendation system generating billions in attributable purchases. At Meta, built and led multi-site engineering organizations supporting infrastructure used by billions of users. Known for operating at the intersection of engineering, product, and business strategy—aligning cross-functional teams to solve ambiguous, high-impact problems and building platforms that redefine how companies operate at scale. Passionate about the next generation of AI-native systems that combine automation, human judgment, and economic optimization.
Experience
Senior Manager - Marketplace & Regulatory Operations Engineering
Nov 2022 — Present · Seattle, WA, US
Own engineering strategy and execution for Airbnb’s global supply and operations platform, supporting host onboarding, quality management, and regulatory workflows across all markets.Leading the transformation of operations into a unified AI-powered supply operating system, combining agentic workflows with human-in-the-loop decisioning to scale supply management globally.Scope & Impact:Driving platform strategy to improve supply quality, onboarding efficiency, and cost-to-serveBuilding systems that enable consistent operations across diverse global markets and regulatory environmentsPartnering with product, operations, and regional business leaders to align platform capabilities with business goalsTransforming fragmented tooling into a cohesive platform that standardizes and scales operational workflows
Education
University of Waterloo
Bachelor of Applied Science - BASc
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