Sandy Porter
Customer Success Specialist Sr III at IDEXX Laboratories
- Role
- Petly Plans Customer Success Sr Iii at IDEXX
- Location
- Eau Claire, WI, US
- LinkedIn followers
- 500 followers
About Sandy Porter
Over 27 years of technical sales and customer experience leadership. Instrumental in shaping the future of client communication tools. An expert in providing practices with the coaching necessary to implement and maximize utilization of preventive care plans, online communications and marketing tools. I am very passionate and am dedicated to helping practices create long lasting client experiences through innovative tools and staff engagement.
Experience
Petly Plans Customer Success Sr Iii
Sep 2015 — Present · Westbrook, ME, US
Petly Plans is an online management system that helps automate, manage and monitor preventive care plans and clients’ monthly payments. The customizable software links to your practice information management system to simplify plan administration while improving staff efficiency.Make sure every patient gets the preventive care they needGood for patients and their owners:* Personalized preventive care plans* Affordable monthly payments spread throughout the year* Early detection to reduce the risk of expensive treatment later onGood for your practice:* Create and build loyalty with your clients* Improve compliance on recommended products and services* Increase the number of patient visits throughout the year
Education
University of Wisconsin-Eau Claire
Associate, Business Administration
1988 — 1991
Skills
- Product Launch
- Sales Operations
- Product Marketing
- Customer Service
- Communication
- Cross-Functional Team Leadership
- Leadership
- Marketing Strategy
- Product Development
- Crm
- Project Management
- Direct Sales
- Cold Calling
- Teamwork
- Strategic Consulting
- Interpersonal Communication
- Marketing
- Account Management
- Sales
- Strategic Communications
- Call Centers
- Business Development
- Salesforce.com
- Trade Shows
- Networking
- Medical Devices
- Customer Satisfaction
- New Business Development
- Management
- Sales Management
- Solution Selling
- Lead Generation
- Key Account Management
- Time Management
- Early-Stage Startups
- Contract Negotiation
- Selling
- Sales Process
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