Sandy Glassford
Assessment Manager @UKAS
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WORK HISTORY
Assessment Manager @UKAS
I manage and perform quality system and/or technical assessments to evaluate the competence and conformity of medical laboratories against ISO 15189 and UKAS requirements. Furthermore, I manage UKAS\' relationship withassigned customers in order to achieve delivery of UKASobjectives and meet customer expectation.Key achievements- Performed a pivotal role in the four-yearly 2024 UKAS peer evaluation which resulted in the EA MAC\'s decision for UKAS to remain an EA MLA signatory. Core responsibilities- To work as a lead assessor for adefined caseload- Manage the accreditation of assigned customers to ensure that allassessments are effectively managed with completion meeting definedtimescales, including the production and delivery of assessmentreports- Be accountable for each assessment to ensure that the service provided is fit for purpose, delivering robust findings, justifiable conclusions and recommendations- Select individuals with the appropriate skills and competence to createeffective, competent assessment teams- Ensure UKAS policy and procedure in both technical and administrativeareas related to the delivery of customer work is completed bothcompliantly and promptly- Develop and maintain strong effective working relationships withassigned customers- manage relationships such as to reduce the likelihood of conflicts whilst ensuring accreditationrequirements are met.Working with the Assessment Team- For the duration of the assessment ensure the team is effectively ledand managed- Ensure any performance issues with utilised assessment resources areeffectively managed- Ensure feedback on performance (positive and negative) is provided- Ensure that pertinent information regarding the assessment isdelivered to, and received from, the assessment team.
EDUCATION
University of Glasgow
Bachelor of Science - BSc Hons
ABOUT SANDY GLASSFORD
Sandy Glassford is a strong operations professional with a Bachelor of Science - BS…
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