Sandy E. Armstrong

About Sandy E. Armstrong

Healthcare Systems Professional with experience spanning over twenty years including- A strong hospital billing background- Long Term Care lead roles- Working knowledge of revenue cycle processes- Systems design, testing, implementation, support - Project Management delivering rapid succession of system implementations and demanding timelinesExperience leading and managing testing and implementation of software updates demanding strong organizational, deliverable management, process improvement, and facilitation skills for successful execution. Currently serving as a Payroll Systems Development Manager responsible for leading and supporting the development, management and growth of a team of high performing system analysts.

Experience

1. Information Systems Development Manager

   Mass General Brigham

   Sep 2019 — Present · Somerville, MA, US

   Led system updates, upgrades, testing, and reporting for the PeopleSoft payroll module, optimizing both business and system processes to improve accuracy and efficiency. Directed a team of analysts responsible for payroll adjustments, deductions, data integrity, and ad hoc reporting. Oversaw testing and production of annual W2s for 27 companies with full compliance and on-time delivery. Implemented automated workflows to streamline operations, reduce manual intervention, and enhance efficiency through change management and cross-functional collaboration. Partnered with HR, Finance, IT, and other departments to ensure systems enhancements aligned with organizational priorities and enterprise goals.Identify and Implement Process Improvement measuresManage creation and maintenance of Standard Operating Procedure (SOP) libraryOversee, document, manage compliance and impact analysis, test and implement system enhancements and upgradesDevelop and define test strategy, implementation timeline and project management of enhancementsSupport and promote the growth and development of a team of analystsFoster relationships with vendors, executives and various teamsOversee the design, maintenance, and management of payroll data interfaces functional aspectsManage the design, test, implementation and support of numerous automations. Manage successful implementation of standardization measures to streamline cumbersome processes.

Education

• Salem State University

  Bachelor of Science in Business Administration- BSBA, Management Information Systems

  2013 — 2018

• Salem State University

  Bachelor of Science in Business Administration- BSBA, Operations and Decision Sciences

  2013 — 2018

Skills

• Systems Analysis
• Coordination
• Medicaid
• Networking
• High Potential Identification
• Management Liason
• Behavioral Interviewing
• Enhance Organizational Effectiveness
• Mentoring Program Lead
• Hospitals
• Cultural Sensitivity
• Co-Chair
• Medicare
• Icd-9
• Interviews
• Leadership Development
• High Potential Development
• Healthcare
• Project Management
• Epic Systems
• Microsoft Access
• Diversity & Inclusion
• Business Process
• System Testing
• Program Launch
• Cpt
• Requirements Analysis
• Software Implementation
• Cultural Awareness
• Mentoring Council Member
• Medicare/Medicaid Reimbursement
• Revenue Cycle
• Siemens Soarian
• Recruitment and Selection Coordinator
• Cultural Competency
• Business Analysis
• Revenue Cycle Management
• Cultural Analysis
• Healthcare Information Technology
• Innovation