Sandrine Frenue Tala

WORK HISTORY

EDUCATION

ABOUT SANDRINE FRENUE TALA

As part of the Customer success Team, I am responsible to improve customer experience, build loyal relationships by making sure the Client is fully onboarded and getting the most of the product/ experience in our Value proposition.Prior to my role in Client relationship management, I completed a 12months Online marketing course at Digital career institute (DCI). This course helped me gain over a year of experience in online marketing, focusing on SEO, Customer Journey and social media. I have successfully supported various companies in establishing marketing concepts, optimizing landing pages, creating and managing Google Ads campaigns, and writing engaging content. Based on my interest in UX/UI, I took a basic coding course at SheCodes. I have basic skills in Google Analytics,Adobe Kickstart Your Career, Ahrefs, Canva, Microsoft 365, and Microsoft Teams, and have beginner\'s knowledge in business management, Figma, WordPress, Adobe XD, and HTML. I am passionate about learning new skills and technologies, and I am always looking for opportunities to grow and contribute to the online marketing field… specifically Customer relationships management.Before joining the Digital field, I gathered several years of experience in office administration: as a front desk agent, team administrator, and project assistant. I have knowledge in managing appointment calendars, procurement, operations, and staff onboarding.