Sandra Urban
Principal Manager Operational Excellence @Zalando
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WORK HISTORY
Principal Manager Operational Excellence @Zalando
Berlin, DE
EDUCATION
Dublin Institute of Technology
B.A. (Hons.)
Friedrich-Schiller-Universität Jena
M.A.
SKILLS
ABOUT SANDRA URBAN
I am a seasoned manager, with a strong history of building up and leading high-efficient teams. In Zalando Payments I am leading the B2B Finance Operations (order-to-cash) team with commercial impact, spanning from billing and invoicing of our Partner Business, managing the B2B risk, the dunning and collection of overdues, reporting and controls of our subledger. I am fostering an entrepreneurial spirit within the company, and implement agile principles to drive innovation and adaptability. I am highly recognized for building and continuously improving our operational processes to increase team productivity and the partner experience, achieving operational excellence, and maximizing cash flow. I love challenges and building up new things from scratch, developing successful strategies, or managing outsourced partners. In addition, I am passionate about driving results through collaboration, strategic thinking, and a customer centric approach.
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