Sandra Sawyer

Government Customer Advocate - Sales, Support, & Program Management @Uniti Group Inc.

Little Rock, AR, US

Responsible for the daily management of complex operations, billing, and audits related to federal government contracts, which averaged over $400K monthly, and provide subject matter expertise for all government policies, contracts, billing, and reimbursement. • Lead cross-functional teams to identify process gaps and implement projects that improve efficiency and transparency throughout the entire organization; served as the government account subject matter expert in a project that reduced billing errors in the amount of $1.2M per month and developed exception reporting for Federal Government accounts which reduced billing disputes. • Utilize analytical skills to research federal government regulations and provide strategic recommendations to project stakeholders. • Serve as the primary internal liaison for General Services Administration (GSA) contracts and ensure company-wide contract compliance with RFP response and Federal Acquisition Regulation (FAR). • Facilitate procurement process between all government entities and Windstream, implement government contracts and their renewals, and collaborate with Windstream legal team to assess, analyze, and manage business Request for Proposals (RFP) responses. • Manage external government databases and internal certifications, which are essential for government contract negotiations, and remain current on all relevant federal government regulations. • Educate federal government customers on Windstream product portfolio, including areas of opportunity to improve customer efficiency and results; proactively communicate product changes, enhancements, and the availability of new products.

University of Central Arkansas

Bachelor of Business Administration - BBA