Sandra Kang Chandler

Director of Merchandising and Site Experience @Trends International LLC

San Francisco, CA, US
MOBILE NUMBERS
+15•••••••42

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WORK HISTORY

Mar 2023 — Present

Director of Merchandising and Site Experience @Trends International LLC

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San Francisco, CA, US

Lead merchandising/site experience strategies for two DTC ecommerce sites selling over 1.5 million licensed wall art prints via print-on-demand.Manage a high-performing merchandising and digital product team; delivered 21% year-over-year improvement to order conversions.Increased new item sales by 45% via improvements to SKU management processes and adding new SKUs.Increased landing page engagement by 25% via targeted merchandising initiatives addressing assortment gaps.Increased site visibility by 37% and add-to-cart rates by 2% via collaboration with Marketing leads on SEO, paid ads, and email strategies.Reduced underperforming assortment by 36% improving search relevance and customer engagement.Sustained flat year-over-year sales by managing pricing and promotional strategies to offset deeper discounting.Directed site re-platform roadmap, prioritizing customer experience and sales initiatives.

EDUCATION

N/A

University of Michigan

BA

N/A

Baruch College

MBA

ABOUT SANDRA KANG CHANDLER

At Art.com, my focus is to lead the creation and execution of innovative merchandising…

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