Sandra Chacon
- Role
- Convoso
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Sandra Chacon
I am a result-driven CX, Global Customer Support & Operations Leader with over 25 years…
Experience
Present
Skills
- Collaborative Problem Solving
- Call Center
- Net Promoter Score
- Csat
- Business Process Improvement
- Leadership
- Outsourcing
- Cross-Functional Team Leadership
- Customer Retention
- Standards Development
- Customer Satisfaction
- Training
- Forecasting
- Continuous Improvement
- Ergonomics
- Strategic Planning
- Strategy
- Business Development
- Call Centers
- Software as a Service (Saas)
- Telecommunications
- Process Management
- Data Analysis
- Process Improvement
- Six Sigma
- Social Media Communications
- Motivation
- Operations Management
- High Performance Teams
- Youth Mentoring
- Team Building
- Management
- Avaya Technologies
- Program Management
- Automotive
- Interviews
- Performance Metrics
- Quality Assurance
- Time Management
- Strategy Development
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