Sandra Díaz B.
Zoho Crm Administrator & Sales Analyst @Cascadia Windows & Doors
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WORK HISTORY
Zoho Crm Administrator & Sales Analyst @Cascadia Windows & Doors
Langley, BC, CA
Support sales operations and CRM systems for the Windows & Doors division, working closely with Sales, Marketing, Estimating, and Operations teams. Own the administration and continuous improvement of the CRM, including workflow design, data structure, and user enablement. Lead cross‑functional initiatives to align lead management, sales execution, and estimation processes, improving visibility, coordination, and operational efficiency across the organization.
EDUCATION
University Canada West
Master of Business Administration - MBA, Business Analytics and Machine Learning
CICCC - Cornerstone International Community College of Canada
Customer Relations Specialist , Marketing/Marketing Management, General
Universidad Nacional Experimental Politécnica de la Fuerza Armada
Civil Engineering, Areas of Construction
ABOUT SANDRA DÍAZ B.
Sales Operations and CRM professional with experience leading CRM implementations, workflow design, and cross‑functional enablement in B2B and manufacturing environments.I specialize in aligning Sales, Marketing, and Operations through scalable systems, clean data, and efficient processes. My background spans sales operations, CRM administration, reporting, and process optimization, with a strong focus on adoption and usability.MBA‑trained with a foundation in engineering, I bring both analytical and practical perspectives to improving how revenue teams operate.
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