Sandra Wieckowski

Strategic Customer Success Manager - Enterprise @HiBob

Berlin, DE

Driving enterprise customer success and HR tech adoption by empowering global organizations to transform their people strategies through data, technology, and meaningful partnerships.As an Enterprise Customer Success Manager at HiBob, I partner with global organizations to transform the way they manage, engage, and grow their people through technology. I lead strategic success initiatives that align HR tech adoption with business goals, ensuring measurable value and long-term customer growth. Focused on adoption and usage with the drive to help organizations change their workplace and achieve their business goals, while putting their people first. Leading Executive Business Reviews and strategic planning sessions with senior HR and business leaders.Key areas- Building multi-threaded relationships across global client organizations to ensure alignment and success- Designing and executing customer success plans that deliver tangible ROI and operational excellence- Collaborating cross-functionally with Product, Sales, and Services to champion the voice of the customer- Supporting renewal and expansion strategy, identifying growth opportunities through data-driven insights- Promoting employee experience and digital transformation through HRIS innovation and people analytics.

Beuth Hochschule für Technik

Bachelor of Arts (B.A.), Business Administration

Coaching Akademie Berlin

Systemic Personal & Business Coach