Sandra Vickery
Service Designer @Department for Work and Pensions (DWP)
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WORK HISTORY
Service Designer @Department for Work and Pensions (DWP)
EDUCATION
University of the Arts London
Central Saint Martins College of Art & Design, Art & Design Freelance Business Course
MMC Learning
Generative AI self directed learning
Unitec
Bachelor's degree, Design, Major in Visual Communications
The Manchester Metropolitan University
Diploma of Digital Marketing
The Manchester Metropolitan University
Diploma of Digital Marketing
SKILLS
ABOUT SANDRA VICKERY
With over 20 years in the digital and design space and 10 years mentoring in design & business leadership, my journey has evolved into a strategic role in product business development yet still hands-on when needed. Dedicated to user-centered design, I empower teams and businesses alike by translating complex user insights into actionable strategies to enable growth.My approach harnesses lean start-up methodologies and a deep understanding of customer journeys, service and product design to drive innovation and growth. In collaboration with cross-functional teams, I\'ve crafted experiences that resonate with users and support sustainable business objectives.My experience spans both consumer products/services through to regulated industries such as healthcare, Fin-tech and Insure-tech as well as supporting charities and local businesses through mentoring, guidance and practical hands on advice. I look at a problem holistically, utilising systems and design thinking to review business workflows and product/service offerings including proposition, marketing and service design and other digital practices.Want to learn more- check out my reviews.Interested in how I can help you achieve growth? Drop me a message and let\'s talk.
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