Sandra Pusch
Business Process Excellence Director @Fragomen
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WORK HISTORY
Business Process Excellence Director @Fragomen
Sheffield, GB
I lead global process excellence and strategic transformation initiatives that improve how we operate end-to-end—across teams, regions, and functions. My work spans operating model and governance design, portfolio leadership, and execution of large-scale change that delivers measurable outcomes (speed, quality, risk reduction, and cost-to-serve).I partner with senior leaders to translate business strategy into scalable ways of working—using data, process intelligence, and automation to embed sustainable performance improvements.
EDUCATION
Federal State of Brandenburg
Assessor Iuris, Law
Universität Rostock
Bachelor’s Degree, Law
Stellenbosch University
LL.M., International Law and Legal Studies
SKILLS
ABOUT SANDRA PUSCH
I’m a Business Process Excellence Director focused on global strategic initiatives that modernise how organisations operate—simplifying end-to-end processes, strengthening governance, and improving performance at scale.I lead cross-functional transformation programmes from problem definition through delivery, partnering with senior stakeholders to translate strategy into practical operating models, clear accountabilities, and measurable results. My work typically spans process standardisation, continuous improvement, risk and control enhancement, and targeted automation to reduce cycle time, improve quality, and increase capacity.I’m data-led and delivery-focused: I use insight to prioritise what matters, design solutions that work across regions, and drive adoption through structured change and stakeholder engagement. I’m known for bringing clarity to complexity and building scalable ways of working that stick.
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