Sandra Liddle

Service Manager @Juniper Networks

Darlington, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2019 — Present

Service Manager @Juniper Networks

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SKILLS

Stakeholder ManagementInformation TechnologyVendor ManagementIT ManagementRelease ManagementOutsourcingSlaService ManagementIT StrategyService DeskIncident ManagementService ImprovementBusiness TransformationPrince2Managed ServicesIT Service ManagementChange ManagementProject DeliveryService DeliveryStrategyTeam ManagementTelecommunicationsItilManagementIT OutsourcingIT OperationsProblem ManagementLeadershipCall Centers

ABOUT SANDRA LIDDLE

A highly experienced Project Manager with a proven record of delivering complex multi supplier solutions within a mobile and network directorate of a major telecommunication company. A strong credible history of Service Management specialising in Service Design, Transition and Service Delivery primarily within the IT directorate of telecommunication companies. Accredited to Prince 2 and ITIL Expert level using this framework to build and deliver solutions to comply with ITIL, and CAS-T certification.Strong leadership skills are complemented by a consistent record of delivery and implementing best practises that improve efficiencies, reduce operating costs whilst increasing productivity. Adept at managing major transition projects in a professional and flexible manner whilst ensuring exceptional standards of quality and attention to detail at all times and keeping the Customer at the heart of what we do.

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Sandra Liddle — Service Manager at Juniper Networks in Darlington, GB | Unifers