Sandra Laird
Senior IT/ITIL Change Manager/Change Enablement Manager
- Role
- IT Senior Change Manager at Centene Corporation
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Sandra Laird
Currently open to new opportunities: Results-driven Information Technology…
Experience
IT Senior Change Manager
Jan 2019 — Present · FL, US
ITIL framework, specialized in Change, Incident, Problem, and Configuration Management.•ITSM tools (ServiceNow, Jira Service Management).•Experienced with automation production deployment.•Oversee the development and implementation of strategies to guide employees through various changes within the company. Keep stakeholders informed when Standard, Emergency, Expedited and Normal changes are restricted for deployment. •Lead change projects, creating effective communication plans involving stakeholders, managing resistance, and getting teams back on board with following company policies.•Foster a culture of continuous improvement and encourage employees to embrace change to drive growth and innovation. “Integrity is doing the right thing, even when no one is watching” - words I truly live by.
Education
David N. Myers University
Bachelor of Business, Information Technology & Human Resources
David N. Myers University
Bachelor of Technology - BTech
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