Sandra Douglas

Senior Manager, Group Operational Resilience @Lloyds Banking Group

Glasgow, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Senior Manager, Group Operational Resilience @Lloyds Banking Group

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Glasgow City, GB

EDUCATION

1991 — 1995

Robert Gordon University

Bachelor of Science (BSc), Mathematical Sciences

SKILLS

Service DeliveryDisaster RecoveryCrisis ManagementCross-Functional Team LeadershipIT Service ManagementVirtual TeamsIncident ManagementInternational RelationsBuilding RelationshipsStakeholder ManagementReport WritingProblem ManagementService Level AgreementsProject DeliveryGovernanceService ManagementItilRisk ManagementService Improvement Plans

ABOUT SANDRA DOUGLAS

A results-driven professional with a wealth of experience in collaborating with both regional and global financial institutions, I specialise in IT services, risk management, and resilience strategies. My proven ability to deliver exceptional service is complemented by a strong commitment to fostering meaningful relationships with stakeholders. I am passionate about leveraging my expertise to drive positive change and empower businesses to achieve their strategic objectives, ensuring sustainable success in an ever-evolving landscape.

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Sandra Douglas — Senior Manager, Group Operational Resilience at Lloyds Banking Group in Glasgow, GB | Unifers