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Sandra Cordova

Director of Service Operations @Insperity

Brea, CA, US
EMAILS
s••••••••@insperity.com
MOBILE NUMBERS
+15•••••••12

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WORK HISTORY

Oct 2022 — Present

Director of Service Operations @Insperity

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Brea, CA, US

EDUCATION

N/A

Western Governors University

Bachelor's degree, Business, Management, Marketing, and Related Support Services

2009 — 2010

American InterContinental University

Associates of Arts, Business Administration and Management, General

SKILLS

BpoProduct Knowledge TrainingBusiness AnalysisPresentationsStrategyConflict and Dispute ResolutionBenefits AdministrationSalesforce.comChange ManagementCustomer SupportStaff Supervision and TrainingRisk ManagementResult OrientedCustomer ServiceBusiness ProcessInternal/Client CommunicationNegotiationCustomer SatisfactionTrainingSharepointCall CentersProcess ImprovementOnboardingAuditingVendor ManagementResults DrivenOutsourcingHrisWorkforce ManagementManagementPerformance ManagementCrmSoftware DocumentationFinancial AnalysisHuman ResourcesLeadershipOffshore TransitionCustomer Support ManagementBusiness Process ImprovementPeoplesoft

ABOUT SANDRA CORDOVA

Dynamic leader with extensive experience in fast-paced environments, demonstrating exceptional organizational, technical, and interpersonal skills. Renowned for integrity, self-motivation, and ethical standards, with a strong dedication to delivering outstanding customer service. Confident and composed in engaging with individuals at all levels, fostering collaboration and trust. Detail-oriented and resourceful, consistently driving projects to successful completion with efficiency and precision.

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