Sandra Bempah
UX Researcher | Mixed Methods (Qual + Quant) | Turning User Insights into Product Strategy
- Role
- Ux Researcher Iii at J.B. Hunt Transport Services, Inc.
- Location
- Kent, OH, US
- LinkedIn followers
- 500 followers
About Sandra Bempah
I’m a User Experience Researcher with expertise in bridging technology and human-centered…
Experience
Ux Researcher Iii
J.B. Hunt Transport Services, Inc.
Jul 2022 — Present · US
Led research efforts for 8 products, collaborating with cross-functional teams to develop and execute research roadmaps aligned with business goals, resulting in the timely delivery of 4 product roadmaps.• Conducted over 30 contextual inquiries and developed 10 surveys using Qualtrics and Userzoom to identify user pain points, informing the successful development of 4 new features and enhancing a legacy product.• Achieved 100% success in research projects by employing a mix of qualitative and quantitative methods, translating complex findings into actionable insights, which contributed to potential annual savings of for one product.• Established research standards and protocols that improved the UX research process and mentored designers in research methods, enabling them to conduct and document research for 3 products.
Skills
- Data Analysis
- Microsoft Office
- Microsoft Powerpoint
- Research
- Customer Service
- Microsoft Excel
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.