Sandipa D.

Support Specialist @ REVOLUT || Ex AMAZONIAN || MBA in Finance and Marketing 2019-21 || B.COM 2016-19

Role
Support Specialist at Revolut
Location
Kolkata, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sandipa D.

Support operations specialist with 4+ years of experience at Amazon and Revolut. Skilled in managing high-volume customer queries, multitasking, and mentoring new team members. Known for guiding new hires, streamlining support processes, and delivering top-notch service. Backed by an MBA in Finance, I bring a mix of operational efficiency and strategic thinking to every role. Skills: Customer Support Operations | Process Optimization | Cross-Functional Collaboration | Team Mentoring | CRM Tools | Fintech Support | Communication | Multitasking | Strategic Thinking | Problem Solving

Experience

  1. Support Specialist

    Revolut

    Jan 2024 — Present · Kolkata, IN

    Progressed from Junior I > Junior II in December, 2024.

Education

  • University of Calcutta

    Bachelor of Commerce - BCom

    2016 — 2019

  • NSHM Business School

    Master of Business Administration - MBA

    2019 — 2021

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Sandipa D. — Support Specialist at Revolut in Kolkata, IN | Unifers