Sandip Singh
Generative AI | Conversational AI | Business Analysis | Data Analytics | Speech/Interaction Analytics Expert | Driving Contact Center Performance | SaaS Implementation & Data-Driven Insights | Project Leadership
- Role
- Senior Business Analyst at Kore.ai
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sandip Singh
With 17 years of industry experience in business analysis, data analytics and…
Experience
Senior Business Analyst
Jan 2025 — Present · Hyderabad, IN
Designed and established a standardized Gen AI based speech analytics implementation process to enable scalable, cross-functional deployment across the organization, improving adoption, consistency, and time-to-value for new rollouts.• Delivery Partner Management: Manage delivery partners for Kore products implementation, ensuring seamless implementation and alignment with business goals.• Guiding Business & Requirements Analysis by helping them engage with stakeholders (business leaders, data scientists, developers) to gather insights, define AI solution objectives, and document business and technical requirements.• Support partners in Solution Design, ensuring they develop AI-powered solution, including chatbots and contact center automation, that effectively meet business needs.• Project & Stakeholder Management: Support project planning, execution, and monitoring while ensuring clear communication of findings and recommendations to stakeholders.
Education
Bengal College of Engineering and Technology (BCET), Durgapur
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
Bengal College of Engineering and Technology
B-Tech, Electronics and Communications
2003 — 2007
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